Custom Domain

Custom domain support lets you serve all your workspace's forms from your own subdomain, such as forms.yourcompany.com instead of bizforms.io/f/your-workspace.

Available on: Pro and Business plans.

Setup steps

1. Choose a subdomain

Pick a subdomain for your forms. Common choices:

forms.yourcompany.com
apply.yourcompany.com
survey.yourcompany.com

You must own and control the parent domain.

2. Add a CNAME record in your DNS

Type	Name	Value
CNAME	`forms` (or your chosen subdomain)	`custom.bizforms.io`

DNS changes typically propagate within minutes but can take up to 48 hours.

3. Add the domain in BizForms

Go to Settings → General → Custom Domain and enter your full subdomain (e.g. forms.yourcompany.com). Click Verify.

BizForms will check for the CNAME record and, once verified, automatically provision a TLS certificate for your domain. This usually takes 1–5 minutes.

4. Confirm it's working

Once verification passes, your forms will be accessible at:

https://forms.yourcompany.com/form-slug

All existing share links at bizforms.io/f/... will continue to work and redirect to your custom domain automatically.

SSL certificate

BizForms provisions a free TLS certificate via Let's Encrypt when you add a custom domain. The certificate auto-renews. You do not need to manage certificates yourself.

Removing a custom domain

Go to Settings → General → Custom Domain and click Remove domain. Forms revert to the bizforms.io/f/... URLs immediately.

Troubleshooting

Verification fails: Double-check the CNAME record is pointing to custom.bizforms.io exactly (no trailing slash). Use a tool like dnschecker.org to confirm propagation.

Certificate error in browser: If you see a certificate warning after setup, wait a few more minutes for the certificate to finish provisioning, then hard refresh.